Job Posting for Servicing Representative

Position: UAW Local 2322 Servicing Representative/Organizer to be assigned to the Graduate Employee Organization Unit [assignment may change based on organizational need in the future]. UAW Local 2322 is based out of Holyoke, Massachusetts, however this position will service and primarily work from the University of Massachusetts Amherst campus. This position is a Bargaining Unit position.

Hours of work:  Normally 40 hours/week salaried position with a June 1 start date.

 Duties include but are not limited to:


  • Coordinating member-driven contract negotiations
  • Working with members/stewards to administer & enforce contract, resolve disputes, process grievances, arbitrations & Unfair Labor Practices
  • Participate in new shop organizing
  • Conduct new member orientations & engage in internal member mobilization activities
  • Organize workers to address worksite & economic justice issues through collective action
  • Maintain regular & effective communication with workers and UAW staff
  • Facilitate labor-management meetings in worksites
  • Organize & participate in rallies, demonstrations, meetings (including but not limited to: joint council meetings, stewards’ meetings, committee meetings, coalition meetings, etc)
  • Participate in & recruit members to participate in political, labor & union campaign activities
  • Develop fliers, posters, buttons, slogans & other campaign related materials & items
  • Help develop the Union’s message by talking to members, stewards & union leaders, & articulate this message among the membership at large

Office related

  • Checking phone/email messages & responding in a timely manner
  • Work with office staff to maintain accurate membership & mailing lists
  • Draft memos & documents
  • Keep e-board & joint council advised of any developments regarding potential problems, hot issues, & activities union needs to be involved in
  • Fax, photocopying, & filing
  • Run errands pertaining to union activities
  • Other duties as assigned/necessary

 Skills & qualities preferred:

  • Prior organizing experience and/or union involvement
  • Excellent interpersonal & group communication skills both oral & written
  • Detail oriented
  • Adaptable to environments (formality of dress, appearance, accessibility to buildings, etc. varies)
  • Ability to work with & take direction from the Local President, Executive Board & Joint Council
  • Self-motivated & able to work independently while also being part of team
  • Patience, persistence, enthusiasm, tact & flexibility
  • Computer literate: email, internet & MicroSoft Office skills needed
  • Familiarity with the field of higher education (health/human services & early childhood education a plus)
  • Fine tuned & attentive listening skills
  • A properly insured, registered vehicle & a valid Drivers License is required.
  • Multi-language skills useful
  • Applicant must show a demonstrated commitment to Social Justice
  • Applicant must be a member in good standing of the UAW for at least one year prior to hire

Resumes, cover letter and contact information for three professional references must be received by email to by 5:00pm Monday, April 20th to be considered for position. 

Mail: UAW Local 2322, 4 Open Square Way, Holyoke, MA 01040

Fax: 413.534.7611   or   E-mail:

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